InkCycle positioned to deliver a “World Famous Customer Experience” to dealers in 2007.
The InkCycle family is proud to announce the promotion of Jody Kramer to the position of Customer Care Manager.
Since joining the company as Customer Advocate in January, Kramer has made a phenomenal impact on the Customer Care experience for InkCycle dealers. Her attention to detail and ability to dazzle both internal and external customers identified her as the perfect person to lead the Customer Care Department.
Kramer’s background includes experience in the human resources department at YRC Worldwide Inc. and Sprint. She most recently handled sales operations as Vice President of Order Management for Birch Telecom. Kramer is known for streamlining organizational structures, processes and procedures to implement greater efficiencies in business.
“Ms. Kramer has been a whirlwind of excitement and change in the Customer Care department. She has that unique gift of being able to apply her experience in other industries to the aftermarket,” said Brad Roderick, Executive Vice-President. “With the implementation of her ideas and experience, we will truly deliver a ‘World Famous Customer Experience’ to our dealers.”
ABOUT INKCYCLE InkCycle is an award-winning company that specializes in remanufacturing of inkjet and toner cartridges. InkCycle is the largest remanufacturing facility by volume of inkjet cartridges in