When David was asked what factors contributed to his success he said, “I received a couple of big orders from two Schools, one had just ordered paper in the past, but after speaking to Pam, who is based at Head Office, and does telesales for me, she quoted them for Cartridges and managed to close the deal. The other School received an email broadcast which Head Office sent out on my behalf, but personalised with my details; they contacted me directly from this email and became a brand new customer.”
The new Live chat feature on Lasertech’s website also contributed to a big sale. The customer’s details were passed on to David to close the sale.
Lasertech Brand Cartridges are manufactured to full ISO standards using the outer plastic shell of empty cartridges returned as part of the Lasertech Recycling Programme. All internal components are replaced and all Lasertech cartridges come with a 12 month guarantee.
The customers who have converted to the Lasertech Brand cartridges are now receiving double reward points when they place their orders online which they can redeem against a wide range of goodies, from Chocolate to IPods.