Kodak caught in class action suit

Nov 17, 2011

Suit claims failure to disclose AiO printers’ rate of ink usage.

Daniela Apostol has launched a class action suit against Eastman Kodak for failing to elaborate on the significant usage of colour ink even when printing black text or black and white documents, started as of 22 September 2011.

The class action complaint stipulates that “Kodak represents that its 10B black inkjet print cartridges will yield approximately 425 pages, but Kodak does not advise consumers that to print 425 pages of black text and graphics, a significant and substantial amount of colour ink will also be used […] Kodak conceals the fact that the actual yield will vary due to the fact
that colour inkjet cartridges are depleted simply by printing black text documents and images.”

Thusly Apostol has sought the suit against Kodak for Violation of The Consumers Legal Remedies Act, Violation of The Unfair Competition Law, Violation of The False Advertising Law, Unjust Enrichment and Fraudulent Concealment/ Equitable Estoppel.

Included in the complaint document are online accounts of further complaints from The Silicon Cape Initiative entitled “The Kodak Printer Scam” and a document from review site Epinions entitled “Another Ink Scam – Kodak ESP 3250 – All-In-One Inkjet Printer”.

The proposed class is all persons in the US who own a Kodak colour inkjet printer and have printed black text and/ or images using that printer.

Accusations of misleading ink yields have been a common point of contention in the industry, with HP and Epson facing similar class action suits in recent years.

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