The OEM has signed a deal to work with two business integrators to help improve its supply chain and product distribution. 
The two companies, GXS and NEC Support, offer business-to-business and IT integration services, and are working with the OEM to offer “full visibility into its global supply chain to effectively track global product distribution”. Fuji Xerox will use GXS’s management services and NEC’s cloud offerings, and will gain “greater insight into inventory information and the location of goods as they travel through the supply chain from the production base to domestic and international distributors”.
The OEM noted that “in recent years” it has become “increasingly challenging […] reporting the status and delivery estimations on products”, and for each enquiry it received from partners, the OEM “needed to email or phone factories and transportation carriers in order to report back on a delivery status”, with some distributors even “securing extra stock to offset transportation delays”.
The two companies’ services will now allow Fuji Xerox to “track the shipments” between itself and over 1,600 carriers and partners globally, with the first system for shipments used between China and Japan in February earlier this year. Shipments between China, Europe and the USA are now live and are “planned for greater expansion across Asia” soon. The systems allow Fuji Xerox to “accurately locate and report on the status of each shipment”.
Yoshi Tanaka, Vice President of Japan Sales at GXS, stated: “As business globalisation increases, so does the sophistication of logistics involved in doing business. Companies need to be able to track the flow of goods throughout their supply chain and to effectively manage and deliver inventory.
“The solution for Fuji Xerox combines NEC’s database with our experienced B2B integration team to deliver a solution that allows customers to continue to meet the growing demands of international business.”