Ink cartridge retailer chosen to join programme after demonstrating track record of on-time shipping and excellent customer service.
UK online retailer of printer consumables and stationery products Cartridge People announced that it has been awarded the Google Certified Shops badge “after making a positive impression” with its customers, with the company being the third UK cartridge retailer this month to have been selected for the programme. .
The badge is awarded to ecommerce site that demonstrate a track record of on-time shipping and excellent customer service, and aims to help shoppers identify online merchants that offer a positive shopping experience, with the badge visible on the company’s website acting as a link for customers to click for more information.
Cartridge People was awarded the badge after receiving a 4.8 out of five rating based on over 103,000 reviews from its customers. A spokesperson for the company stated: “We are delighted that Google has rewarded our outstanding work by awarding the Certified Shop status. We are fully committed to delivering high quality products along with exceptional customer service and we are proud that this certification recognises this.”
An additional benefit of buying from a Google Certified shop is the option to select free purchase protection from Google, offering any dissatisfied customers help in addressing the issue. This also includes up to £1,000 ($1,600/€1,300) lifetime purchase protection for eligible purchases.
Cartridge People added that the programme helps online stores attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge displayed on their websites.