Resellers can now subscribe to new value-add services for streamlining ordering processes, thanks to a collaboration between the OEM and MPS programme PrintFleetLINK.
The new service also promises users the ability to “reduce operating costs and maximize services for their customers”. Users can access the new features via the web services tool, with participating resellers able to have “supplies out-filled and delivered in a cost-optimised manner”, as well as access to the web portal ‘My Printer Manager’.
The portal is set up for tracking of supplies, purchasing consumables “on a cost-per-image (CPI) basis”, and access to “a third-party break-fix service fulfillment network” for managing select non-Canon devices.
The enhancements complement features already available as part of the imageCLASS Printnomics programme, such as the gapTCO (total cost of ownership) proposal software tool provided by gap intelligence, which enables resellers to “deliver data-driven professional recommendations to their customers”. The recommendations can be for “head-to-head product assessments”, “pricing options for hardware and consumables’, and for “cost-savings benefits”.
GapTCO can be integrated with the Printonomics programme to give a “savings analysis” of a potential optimised fleet, compared with the customer’s existing fleet of devices. Also, resellers creating a bespoke MPS programme via Printonomics canapply for a CompTIA Managed Print Trustmark at a special discount.
Chris McFarlane, CEO of PrintFleet, said: “The imageCLASS Printonomics program has a unique place in the market as Canon strives to help empower resellers to meet the needs of their customers and structure their MPS programs accordingly. We look forward to our continued collaboration with Canon USA as we work together to help streamline the overall MPS process.”
Sarah Custer, MPS and Equipment Solutions Manager of Supplies Network, said: “Canon and Supplies Network are working on together the Printonomics program to help reduce the challenges a reseller may experience in operating a MPS program.
“Automating and outsourcing these processes will help resellers focus on business goals – prospecting into new customers and maximising their value delivery to existing customers – all while collecting a reliable, profitable and perhaps new revenue stream.”
Junichi Yoshitake, Senior Vice President and General Manager of Canon USA’s Business Imaging Solutions Group, said: “Canon’s imageCLASS Printonomics program is intended to make MPS manageable and profitable for participating resellers. Our expanded program will now offer enhanced methods to sell hardware, manage consumables and deliver services. We are confident these enhancements will help resellers implement or improve their MPS program and give them the tools needed to meet their customer’s needs.”