96.3 percent of transactions are now made using smart functionality and applications.
Gulf News reported on the transition, saying that it has “very real consequences for each and everyone living here”. 24 hour access to the government’s services is now available “at the touch of a button or through a key stroke”.
Two years ago, His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, challenged each department to go paperless within two years. The next stage is to “ensure that all of the separate smart services across the 41 federal entities are fully integrated and seamless”.
Gulf News said smart apps also need improvements and to be “updated to keep pace with technological changes ”. Three studies last year outlined beliefs that the paperless office is far from a reality across the globe, with OKI, Altodigital and DCC all revealing survey results. In turn, only one percent of EU businesses were said to have become paperless in January 2014.