The Perceptive Checklist Capture solution will allow users to “capture content with the device at hand” from printers.
Lexmark’s campus in Lexington, Kentucky
The new solution from Lexmark “automates the process of gathering related documents and data” from computers, mobile devices or MFPs, which is said to help with the capture process and free workers to “focus on customer service and compliance”. The software is also said to enable users to “capture content with the device at hand […] to get the job done in the moment, wherever they are”.
The software also removes manual intervention and “improves accuracy by reducing the rate of misfiled or misclassified content”, with users able to “immediately add” content to folders or projects whether they are “in the field” or in the office. The interface for this is “similar across all devices and platforms, for a consistent and unified experience”.
The Perceptive Checklist Capture service also “updates the project or case folder in real-time”, and notifies users when “a document is missing or incomplete”, sending information “directly to the user’s core business system” and in a “central repository for speedy retrieval”. Lexmark added that the service can be “leveraged in virtually every industry”, as it “organises unstructured data, simplifies deployment and expansion, complements existing core systems, and demonstrates compliance”.
Brian Anderson, Chief Technology Officer for Lexmark Enterprise Software, stated: “Perceptive Checklist Capture is an example of Lexmark’s enterprise content management vision and strategy coming to fruition – mobile, desktop (web) and smart MFP devices all working together to capture, manage and access unstructured data at the moment it’s needed.”