Upcoming workforce to pose major challenges

Oct 16, 2015

OfficeResearch from Ricoh has concludes that ‘Generation Z’ in the UK and Ireland, those aged 19 and younger, believe they will become more easily frustrated than older generations.

Technology is important to the youngsters, with 29 percent saying technology would attract them to work for a company compared with six percent for older groups, and 72 percent said they will bring excellent technological skills, with a further 63 percent saying they will have new ideas and fresh thinking.

Nearly half said they would be irritated by a lack of communication from colleagues, compared to only 23 percent for older generations. 40 percent felt “lack of flexibility in hours” would be a big frustration, compared to just 13 percent for the baby boomer generation and 15 percent for millenials.

30 percent of Gen Z said a lack of information sharing would be frustrating, while 28 percent would be riled by a lack of responsibility, and 42 percent are attracted to a company that makes them feel they are making a different to the world, compared with 15 percent for the baby boomer group and 15 percent for millenials.

Phil Keoghan, CEO of Ricoh UK and Ireland, said: “Generation Z has justifiably high expectations from their employers because, as technology evolves, so should their ability to work anywhere using the device most comfortable to them.

“With new technology underpinning important processes, employees are enabled to work in the way they prefer, building the foundations for success. Businesses of all sizes should be exploring opportunities to adopt new ways of working – creating an environment in which employees can flourish.”

He added: “By investing in technology, employers can empower their teams to perform at the highest level, breaking down the traditional barriers that typically stand in young people’s way.”

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