The technology allows customers to fast track their participation in the OEM’s cartridge collection programme (LCCP), reducing average pickup request time from six minutes to one.
The application process is made easier as customers who want to deposit their cartridges for reuse and recycling can place orders by simply scanning a QR code, IT Daily (German) reported.
Lexmark intends the app to encourage existing web users to transition and generate new LCCP logins, and it is available on Android and iOS platforms. Users can also order the new Ecobox, a recycling bin with a “particularly compact design” that can return several cartridges at once by mail free of charge, which is aimed at small to medium-sized businesses.
Once the OEM has registered the receipt of the cartridges, it can add them to the overall figures that are published in its Eco Reports. The LCCP mobile app is available in German, English and French and can be used by Lexmark customers in 30 countries throughout Europe.
Birgit Houscht, Director and Supplies Wholesaler DACH (Germany, Austria and Switzerland), said: “With the renovation and improvement of the recycling process for our customers through our new LCCP app, we can realise tangible benefits for these companies and the environment.”