The DeskTech system is designed for dealerships that use e-automate software to provide phone-based customer service to “create, manage and escalate tickets as needed”.
News Archive
Epson launches new P-series SureColor printers
The SureColor P600 and P7000 are 24-inch printers, while the P8000 and P9000 are 44-inch devices, all equipped with the OEM’s latest PrecisionCore TFP printhead.
Days to go
As we went to press, HP Inc. is just a matter of days from hitting the ground, and will start running big time to carve their niche in a mature market. Don't expect a big change on day one, but according to documents seen by The Recycler, do expect ink to start taking...
Canon ‘red ring’ imagePROGRAF launched
The imagePROGRAF PRO-1000 has a printhead 50 percent larger than that of the PIXMA PRO-1, with 18,432 nozzles to the PRO-1’s 12,288, and features a new ink system called LUCIA PRO, which uses 11-colours.
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Densi appoints executives and expands
John Brohman, one of the company’s original executives, returns as Vice President of Sales, while Gordon Snider has been appointed as Vice President of Business Development. Brohman has formed a number of “successful companies” since leaving Densi, and has focused on...
UKCRA reports on remanufacturing conference
There were discussions of a government pilot scheme where remanufactured toners could be used alongside new toners to compare cost and sustainability effectiveness. The meeting took place to assess the impact of the ‘Triple Win’ report on the benefits of...
Oh Carly
Did she or didn’t she sell HP printers to Iran? It seems that now she is in the race to be the next President of the United States, every action of hers and the other candidates is under scrutiny. Her tenure at HP was a challenging one, and if she sold laser printers...
Delacamp to hold seminar in Greece
The company is co-hosting the event with OmniGraph, its preferred distributor for the region, at the Metropolitan Hotel in Athens, to offer technical advice and other talks to resellers and remanufacturers.
UK wide-format specialist launches solvent inks
Atlantic Tech Services has launched the ColourSure range, which is designed to improve print quality and reduce annual ink-use costs, with clients already reporting 40 percent savings on OEM alternatives.
Digitek talks about Partner Pro plans
The MPS-inspired business growth solutions suite is launching in October as part of the company’s strategy for “investing heavily in the dealer community” and helping resellers drive revenue “from sales to operations, to marketing”.