The OEM’s wireless internet printers keep crashing after a firmware update, and Google Cloud Print may also be a cause.
Over the last 24 hours users have had problems with Epson’s WorkForce WF-3520 printers, as they have been constantly shutting down and restarting, reported The Register. The problem is allegedly related to a recent firmware update, as users noted the problems started after Epson sent an upgrade to the printers.
A temporary fix has been discovered that will enable users to activate the printer, as many have said “disabling the Google Print feature” will stop the reboot cycle, and The Register has given instructions on how to do this. After disabling Google Cloud Print, the router can be switched back on and the printer should work normally.
Epson has been made aware of the situation, and a spokesperson said: “We believe this is related to Google Cloud printing, however the Epson support team is assessing further. In the meantime, we are currently taking customers impacted through a temporary work around to address the issue and we are working on a permanent fix.”