Netaphor has launched a quarterly business review solution for MPS users.
MPS Connect reported on the SiteAudit QBR Analyser, which “provides partners with [a] solution to review quarterly performance with customers” through “a set of analysis charts for reporting fleet performance established by the MPS partner and customer”. The company added that most MPS contracts “require quarterly reports indicating progress towards meeting specific fleet targets, with the software using SiteAudit fleet data to “chart trends and make comparisons”.
These are made between “actual and contract targets about inventory, volume, supplies and user behaviour”, with providers able to “easily present device utilisation trends, changes to inventory, projected supply stocks, user statistics and more as the basis” for quarterly customer reviews”. In turn, the software “benefits the partner customer relationship with an interactive comprehensive review of fleet performance”.
Key elements of the solution are said to include “presentation performance charts detailing inventory, volume, device utilisation, supply usage and user metrics”; “adjustable performance parameters enabling partners to set output, utilisation and inventory targets”; “report filtering to drill down on specific metrics by model, type, department and more”; and “easy-to-use navigation interface allows the MPS provider to access single or multiple SiteAudit customer databases”.