A new solution for retail, which speeds up paper-based processes, freeing retail assistants to focus on customers.
Lexmark In-Store Capture helps retailers leverage their multifunction printer (MFP) fleet to simplify and speed up “error-prone and inefficient paper-based” processes across their stores, such as induction processes, invoicing, receiving and incident reporting.
“While behind the scenes paperwork is not the store associate’s job, a number of necessary in-store tasks take their attention away from customers,” said Matthew Dollus, Lexmark vice president, global industry solutions. “We developed Lexmark In-Store Capture specifically to help retailers minimize time spent on paperwork and empower associates to focus on first-class customer service on the sales floor.”
“In-Store Capture happens at the MFP and touchscreen interface and is as simple as using an app on a mobile device,” Dollus explained. “The app walks users through the capture and routing process. Changes and additions can be managed at headquarters and pushed out to all managed MFPs instantly.”
Lexmark said. the solution can identify all documents required for a new hires, incidents or shipments and present a list of missing documents allowing the store employee to scan missing documents as they are received. Direct integration with most store and back-end retail systems makes Lexmark In-Store Capture an enterprise-ready solution.
“Retailers continually face new challenges and consequently, Lexmark is continually developing new solutions to help them succeed,” said Allen Waugerman, Lexmark senior vice president and chief technology officer. “Lexmark In-Store Capture is the latest addition to our retail solutions offering that helps customers more effectively manage signage, processes and printing.”
The Lexmark In-Store Capture solution is available via Lexmark authorized resellers or can be purchased directly from Lexmark.