The company’s Australian subsidiary has announced that it is extending its managed document services to small businesses.
Bit reports that Canon Australia has decided to offer its managed document services to small businesses, as the result of findings by research firm IDC which showed that these services can “reduce printing costs by up to 30 percent”.
Australia’s large businesses have been saving time and money, while reducing their carbon emissions with managed services for years,” said Canon business services director Gavin Gomes.
“Canon is focused on how we can deliver big business solutions for smaller businesses, giving them the same opportunities to achieve efficiency, productivity and security as the larger end of town.”
The reporting tool, PrintInsights, will be available from AUS$3.50 (€2.26) a week, “providing visibility into print usage and costs, while the “managed services package relevant to small and mid-sized businesses is MDS Essentials, which “is suitable for businesses with up to 500 seats and up to 20 printers.” Included in this package are monthly print insight reports and unlimited access to Canon’s Help Desk.
For larger businesses, there is Canon’s MDS Select, which “also includes a dedicated client services manager, project and change management support”.
IDC ANZ channels, alliances and brokerage research director Adam Dodds revealed that, “despite IDC’s research showing costs are the top concern for 43 percent of small businesses”, “print is often being overlooked, with 59% of small businesses not having the company directive to reduce print based costs as part of their cost reduction agenda – despite how easy it is to find savings in this area.”
He continued, “Our research also suggests there’s a significant disconnect in how small businesses think about cyber security. It’s clearly seen as a priority with 64 percent of small businesses stating this is the key driver behind technology investment. Yet, 27 percent of small businesses are not aware of the security risks and potential vulnerabilities of their print environment.”