Metrofuser sets its schedule for ServicePLUS training and certification
The schedule for Metrofuser’s ServicePLUS training for the repair of HP laser printers will run from 21-25 September 2009. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser’s east coast training centre in Santa Ana, California just minutes from Disneyland. You can send your technicians to any or all of the classes available.
The schedule is as follows:
Day 1, Sept 21st Colour Laser theory and troubleshooting
Day 2, Sept 22nd HP Colour LaserJet 4600/4650/5500 Printer
Day 3, Sept 23rd HP LaserJet 4200/4300/4250/4350 Printer
Day 4, Sept 24th HP LaserJet 9000/9050 Printer
Day 5, Sept 25th HP LaserJet 4015/4014 Printer
Metrofuser’s ServicePLUS training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. The classes provide students with hands-on, real-life scenarios, challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it.
Metrofuser’s ServicePLUS training aims to provide technicians with all of the comprehensive tools needed by a novice and prove to be more than sufficient for the industry expert looking to get certified. This includes courses covering the management side of the field service industry. “This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.” Say Metrofuser.
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call centre personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel