Randy Dazo, Director of InfoTrends MPS Consulting Service, commented: “With almost all of the major manufacturers as players in the MPS space, the landscape for MPS has become very competitive and has nearly turned MPS into a commodity rather than the proactive, value-added service it was intended to be.”
Dazo added: “With so many players and very little differentiation between hardware and supplies offerings, MPS deals are now mainly driven by price.”?
As the market becomes more saturated, MPS will be less about finding new clients and more about providing additional services to existing clients. As a result, InfoTrends forecasts that enhanced MPS engagements will be the only growing segment in 2014. The total revenue for supplies only as well as hardware optimization contracts will shrink.
Dazo also stated: “Companies that can blend Managed Print with other managed services will have a huge advantage in delivering value to customers and will be on the leading edge of MPS in the coming years. Those that don’t risk being phased out of the MPS market.”??