BizRate Network awards are offered to companies with higher than average customer service ratings based on surveys. Each survey looks at factors like overall purchase satisfaction, how easy it was to find the product, whether or not the purchase met their expectations after they received it, and customer support.
The company offers a complete listing of OEM cartridges, along with a range of compatibles and their own line of remanufactured printer cartridges. They also provide a variety of contact methods, including phone ordering systems, online chat, and email.
“We’re really pleased that customers recognize our efforts at continually meeting their needs. From making it easier to find products on our virtual shelves to offering lots of contact options, we work hard to try to lead the industry in both service and product quality,” said Anna Kemp, Marketing Specialist for 4inkjets.
“Part of any good online shopping experience is finding exactly what you need,” said Aaron Leon, CEO of 4inkjets. “The real key to becoming a great online retailer, though, is to combine the right products with the right level of service, and we’ve been doing that since 1999.”