Every year, BizRate, part of the larger Shopzilla network, carefully evaluates customer ratings to see which retailers have the highest level of customer satisfaction and 123 Inkjets were given the prize based on these scores.
Kat Dickson, Affiliate Manager at the company, said: “We’re thrilled to get this award for the second year in a row. To us, it’s just one more way to measure customer satisfaction, and the customer feedback collected only helps us further our customer service efforts.”
Founded in 2000, the company are have always made understanding and responding to consumer demand a priority. Kat Dickson added: “Even if you carry the best products ever (and we do), you can’t just throw them on a disorganized site, hope customers will find them, then toss them in a box when it’s time to ship them out. It takes a lot more than that to become a successful online retailer.”