Colin and Eileen Harms. Credit: Kent Online
Colin and Eileen Harms expand from one store in Strood to opening stores in Maidstone, Canterbury and Sittingbourne.
Kent Online reported that husband and wife team Colin and Eileen Harms are this year celebrating 10 years in the printing business, with the couple setting up Cartridge World Strood in 2004 and since expanding to Canterbury, Maidstone and Sittingbourne.
Over the past 10 years, the Harms have reportedly recycled around 70,000 inkjet and laser cartridges; and since expanding to four stores have grown from a team of two to employing 16 full-time members of staff.
Commenting on the achievement and how the business has become successful, Mr Harms said: “We’ve a good customer mix, both business-to-business and consumer. But mainly it’s down to good customer service. We do much more than simply refill cartridges; we offer a good value trusted alternative to the original, along with down to earth advice and expertise on everything to do with printers and printing. And, of course, our staff are always happy to have a chat. That’s something you can’t do online. “