The ECi subsidiary has launched version 8.5 of its e-automate software.
The software, which was the subject of a partnership between the company and US-based remanufacturer TonerCycle/InkCycle, will now offer “enhanced business management features” with its 8.5 version, with “even more features and tools designed to further help dealers with printing services and device management”, as well as “advanced security features”.
The company noted that the version “has simplified many processes” including some “based on feedback and input” from users, with “field-level security”, billing changes, “meter bypass”, multiple sales orders on one invoice and “contract enhancements in terms of services among the changes.
Laryssa Alexander, President of ECi’s Service Technology Division, stated: “We are excited and proud to present this latest version of e-automate. It provides many features that make day-to-day tasks more efficient. But it also has added features that directly benefit those who are expanding their offerings through managed services.
“It is our goal to keep e-automate on the cutting edge of this very important component of the service industry as we continue our focus on helping customers to grow their businesses and prosper. We’ll feature sessions on version 8.5 at our upcoming Connect Conference in November so that users can learn to get the most out of the latest features.”