The OEM has signed a four-year deal with the Bank of Queensland (BOQ), and will provide business assessments, infrastructure and process optimisation to the company.
Herald Sun reported on the agreement, under which the bank will also receive asset management services, a maintenance and onsite valet service, as well as “software solutions, reporting and governance”.
The bank hopes to save two million pages per year with the new deal, as it implements the Lexmark Print Management solution throughout its corporate offices. It will similarly deploy the OEM’s services at its ‘BOQ’ Village’ head office in Brisbane.
Steve Sherwood, BOQ’s Head of Distributed Computing, said: “BOQ is pleased to have engaged Lexmark to deliver our group-wide managed print service and we’re excited by the opportunities this offers to our corporate businesses and importantly BOQ’s unique owner manager branch network.
“In addition to reducing costs and relieving the IT department of the day-to-day operations, Lexmark’s in-depth knowledge of the banking industry has enabled us to identify further business process improvement opportunities.”
Arjan Paulussen, General Manager for Australia and New Zealand at Lexmark International, said: “We look forward to helping BOQ further improve the quality of service they can provide to their customers over the term of the contract.”